How to Distinguish Between Knockoff and Genuine Magewell Products

How to identify known knockoffs and how to avoid buying knockoffs.

Knockoff and Genuine Identification

How to Check the Hardware Version of the Magewell Product

Hardware version only changes when the design of the PCB board changes. Updating the hardware helps to optimize the performance or fix known problems. When the users open tickets for technical support on Magwell website, they are required to provide the hardware version.

Hardware Version
Technical Support