What to do if I forget the passcode of a Ultra Stream encoder

Article ID: 006020004 Ultra Stream HDMI

forget password

If you have previously paired the encoder with a mobile phone using the Ultra Stream app, the encoder will be automatically connected once the app is launched. You can refer to the following method to reset the passcode of your encoder:
- In the Ultra Stream app, select SETTINGS > General > Reset > Reset All Settings and then select Confirm in the pop-up dialog box.
If the encoder cannot be automatically connected, you can refer to the following steps to reset the passcode of your encoder:
1. Long-press the red REC button on the Ultra Stream encoder for 5 seconds until all the lights on it turn on at the same time. Then the device will be reset to its original configuration and reboot.
2. In the Ultra Stream app, select CONFIGURE DEVICE Wi-Fi and then enter your Wi-Fi password.
3. After the encoder is successfully connected to Wi-Fi, follow the prompts in the app to set the device name and passcode. If you are accidentally disconnected from the encoder, just select INITIAL SETUP in the main interface of Ultra Stream app, and then continue to set the device name and passcode.

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