Gen 1 Support
Check these topics to find answers to your questions or learn more about the Gen 1 devices.
What is the warranty policy for Magewell products?
Article ID: 000020010 Last Update: 2019-02-28
Will the recorded file be damaged if the input signal is lost during recording?
Article ID: 000020029 Last Update: 2019-01-14
How to check the operating system and kernel versions of my computer
Article ID: 000020015 Last Update: 2018-11-28
Recommended brands of cables
Article ID: 000020002 Last Update: 2018-06-11
Which operating systems are Magewell products compatible with?
Article ID: 000020047 Last Update: 2018-06-11