LeftArrow Knowledge Base

What to do if I forget the Web UI password of Ultra Encode

Article ID: 006020013 Last Update: 2021-01-22

Applies to: Ultra Encode

Forgot admin password:
Using a paperclip or similar object, press into the hole shown in the figure. Hold the paperclip in place until all indicators but power flash twice, then remove the paper clip.
Be cautious that resetting would lose all your configuration data.
reset hole

Forgot a general user's password:
Sign in Web UI with the administrator account, then go to User Admin tab, then you can change the specific user's password.

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