Recommended brands of cables

We recommend that you use cables of the following brands: HDMI: JCE SDI: Belden 1694A

Can I change the EDID of HDMI interface?

USB Capture Gen 2 Family, USB Capture Plus Family You can use USB Capture Utility V3 to edit EDID on Windows, mac OS and Linux. Pro Capture Family, Eco Capture Family You can use the driver panel of capture card to edit EDID on Windows and Linux.

Can the audio from microphone be output via LOOP THRU interface?

No.

Which operating systems are Magewell products compatible with?

Pro Capture Family Supported OS: Windows Windows 7/8/8.1/10/Server 2008/Server 2008 R2/Server 2012/Server 2016 (x86 & x64) and above Linux (supports x86, x64 & ARM architecture) Ubuntu 12.04/14.04/16.04/17.04/17.10 (x86 & x64) CentOS 6.5/7 (x86 & x64) Fedora 25/26/27 (x86 & x64) Red hat 6.5 and above (x86 & x64) Other Linux OS with kernel version 2.6.35 or above Mac OS X 10.9/10.10/10.11 macOS 10.12/10.13 Recommended OS (tested): Windows Windows 7 Ultimate/8.1 Enterprise/10 Enterprise/Server 2008 R2 DataCenter/Server 2012 R2 DataCenter/Server 2016 R2 DataCenter (x86 & x64) Linux Ubuntu 12.04/14.04/16.04 (x86 & x64) Ubuntu 17.04/17.10 (x64) CentOS 6.5/7.2 (x86 & x64) Fedora 25/26 (x64) Red hat 6.5 (x86 & x64) Mac OS X 10.9.5/10.10/10.11.2/10.11.3/10.11.4 macOS 10.12/10.13.2/10.13.3 USB Capture (Plus) Family Supported OS: Windows Windows 7/8/8.1/10/Server 2008/Server 2008 R2/Server 2012/Server 2016 (x86 & x64) Linux (supports x86, x64 & ARM architecture) Ubuntu 12.04/14.04/16.04/17.04/17.10 (x86 & x64) CentOS 6.5/7 (x86 & x64) Fedora 25/26/27 (x86 & x64) Red hat 6.5 and above (x86 & x64) Other Linux OS with kernel version 2.6.35 or above Mac OS X 10.9/10.10/10.11 macOS 10.12/10.13 Chrome OS Recommended OS (tested): Windows Windows 7 Ultimate/8.1 Enterprise/10 Enterprise/Server 2008 R2 DataCenter/Server 2012 R2 DataCenter/Server 2016 R2 DataCenter (x86 & x64) Linux Ubuntu 12.04/14.04/16.04 (x86 & x64) Ubuntu 17.04/17.10 (x64) CentOS 6.5/7.2 (x86 & x64) Fedora 25/26 (x64) Red hat 6.5 (x86 & x64) Mac OS X 10.9.5/10.10/10.11.2/10.11.3/10.11.4 macOS 10.12/10.13.2/10.13.3 Eco Capture Family Supported OS: Windows Windows 7/8/8.1/10/Server 2008/Server 2008 R2/Server 2012/Server 2016 (x86 & x64) Linux (supports x86, x64 & ARM architecture) Ubuntu 12.04/14.04/16.04/17.04/17.10 (x86 & x64) CentOS 6.5/7 (x86 & x64) Fedora 25/26/27 (x86 & x64) Red hat 6.5 and above (x86 & x64) Other Linux OS with kernel version 2.6.35 or above Recommended OS (tested): Windows Windows 7 Ultimate/8.1 Enterprise/10 Enterprise/Server 2008 R2 DataCenter/Server 2012 R2 DataCenter/Server 2016 R2 DataCenter (x86 & x64) Linux Ubuntu 12.04/14.04/16.04 (x86 & x64) Ubuntu 17.04/17.10 (x64) CentOS 6.5/7.2 (x86 & x64) Fedora 25/26 (x64) Red hat 6.5 (x86 & x64) First Generation Capture Device Windows 7/8/8.1/10/Server 2008/Server 2008 R2/Server 2012/Server 2016 (x86 & x64)

How to change the status image of capture device

Status image: image that will be displayed on screen when there is no signal or unsupported signals. USB Capture Gen 2 Family , USB Capture Plus Family You can use USB Capture Utility V3 to modify the status image. In the Advanced tab page, click the Status image menu to select your preferred one as the status image from Default, Black and Blue. Unplug and plug in the capture device for the change to take effect. If you need to customize the status image, please contact us for further information. Pro Capture Family Go to Download Center > Product Family, select Pro Capture, and then download the driver. After extracting the file, open the Resources folder. The folder consists of three status images as follows: Locking.png NoSignal.png Unsupported.png You can replace the original status image with a custom image. The name, size, and suffix name of the custom image must be the same as the original image. First Generation Capture Device Modify the registry of the capture device Run "regedit" on Windows to open the Registry Editor. Move to Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Pro Capture Card Name . Double-click HDStatusImageMode and fill Value data with one of these values: 0 (color bar), 1 (blue) or 2 (black). Reboot the capture device In Device Manager, expand Sound, video and game controllers. Locate and right-click the Magewell capture device, and then select Disable device from the context menu. Right-click the capture device again, and then select Enable device from the context menu.

Use Magewell capture device in Skype

Pro Capture Family 1Modify the registry of the capture device Refer to the relevant topic: Captured video is narrowed and can't be sent to the other side when I use Pro Capture card in Skype/Skype for Business/Microsoft Teams 2Add video input devices in Skype On the Call menu, point to Video, and then click Video Settings to open the Video Settings tab page of the Skype - Options dialog box. Click the Select webcam drop-down menu, and then select the Magewell capture device. Click the Webcam Settings below the preview screen to open the Video Capture Filter Properties dialog box, and then set the properties of the capture device. USB Capture (Plus) Family 1Add video input devices in Skype On the Call menu, point to Video, and then click Video Settings to open the Video Settings tab page of the Skype - Options dialog box. Click the Select webcam drop-down menu, and then select the Magewell capture device. 2Set the properties of video input devices For USB Capture Gen 2 Family and USB Capture Plus Family devices, go to Download Center > Product Family, select USB Capture (Plus), and then download the tool USB Capture Utility V3. You can use it to set properties of capture devices. Relevant Video: How to use Magewell capture device to do video chatting/conference on skype

Add Magewell capture device in Edius

In the main Edius window, click System Settings on the Settings menu. In the System Settings dialog box, point to Hardware, and then click New. In the Preset Wizard dialog box, enter the Name and click Next. Click the Interface menu, and then select DirectShow Capture. Then you will find Magewell capture devices on the Stream menu.

Use Magewell capture device and OBS Studio to record video

1Create a scene collection On the SceneCollection menu, click New, and then enter the name of the scene collection. 2Add video and audio input devices Under Sources, click the plus sign, and then click Video Capture Device. In the Create/Select Source dialog box, select Create new, and then enter the name of the video capture device. In the Properties dialog box, set the properties of the capture device as follows: Device: select the Magewell capture device. Resolution/FPS Type: select Custom. Resolution FPS: select the frame rate. Video Format: select the color space. Audio Output Mode: select Output desktop audio (DirectSound). Select the Use custom audio device. Audio device: select the audio input device linked with video. For Pro Capture and Eco Capture Family capture devices, select Audio as the audio input device linked with video. For USB Capture (Plus) Family devices, refer to the list below to select the audio input device linked with video. USB Capture HDMI (4K) Plus: select HDMI for camera/game console/video player capture; select Computer for screen capture. USB Capture SDI (4K) Plus/USB Capture SDI Gen 2: select SDI. USB Capture DVI Plus: select HDMI. USB Capture AIO: select Digital if you use DVI or SDI interface; select Analog if you use DB9 interface. USB Capture HDMI Gen 2: select HDMI. 3Add Microphone audio input device Under Sources, click the plus sign, and then click Audio Input Capture. In the Create/Select Source dialog box, select Create new, and then enter the name of the audio input device. In the Properties dialog box, select Mic or Line In. 4Start and stop recording In the main OBS Studio window, click Start Recording. When the recording is complete, click Stop Recording. 5View the save location of recorded video Click Settings to open the Settings dialog box. Click the Output tab to view the Recording Path. Relevant Video: How to use OBS Studio to record and stream along with Magewell capture devices Relevant Video: How to capture the computer's screen display using the Magewell USB Capture HDMI Plus and OBS Relevant Topic: Use Magewell capture device and OBS to stream video

Use Magewell capture device and vMix to record video

1Add video and audio input devices In the main vMix window, click Add Input to open the Input Select dialog box. Click the Camera tab, and then set the properties of the capture device as follows: Camera: select the Magewell capture device on the drop-down menu. Resolution Frame Rate Video Format: select the color space. Audio Device: add the audio input device linked with video. For Pro Capture and Eco Capture Family capture devices, select Audio as the audio input device linked with video. For USB Capture (Plus) Family devices, refer to the list below to select the audio input device linked with video. USB Capture HDMI (4K) Plus: select HDMI for camera/game console/video player capture; select Computer for screen capture. USB Capture SDI (4K) Plus/USB Capture SDI Gen 2: select SDI. USB Capture DVI Plus: select HDMI. USB Capture AIO: select Digital if you use DVI or SDI interface; select Analog if you use DB9 interface. USB Capture HDMI Gen 2: select HDMI. To record audio from the microphone, click Add Input in the main window again, and then select Mic or Line In as the audio input device in the Add Input dialog box. 2Set the recording format In the main vMix window, click the cog icon next to Record to open the Recording Setup dialog box. Select a video format on the tab bar, and then click the Browse button below the Filename text box to select the save location. 3Start and stop recording Click Record to start recording, and then click the button again to stop recording. Relevant Topic: Use Magewell capture device and vMix to stream video

Use Magewell capture device and OBS Studio to stream video

1Create a scene collection On the SceneCollection menu, click New, and then enter the name of the scene collection. 2Add video and audio input devices Under Sources, click the plus sign, and then click Video Capture Device. In the Create/Select Source dialog box, select Create new, and then enter the name of the video capture device. In the Properties dialog box, set the properties of the capture device as follows: Device: select the Magewell capture device. Resolution/FPS Type: select Custom. Resolution FPS: select the frame rate. Video Format: select the color space. Audio Output Mode: select Output desktop audio (DirectSound). Select the Use custom audio device. Audio device: select the audio input device linked with video. For Pro Capture and Eco Capture Family capture devices, select Audio as the audio input device linked with video. For USB Capture (Plus) Family devices, refer to the list below to select the audio input device linked with video. USB Capture HDMI (4K) Plus: select HDMI for camera/game console/video player capture; select Computer for screen capture. USB Capture SDI (4K) Plus/USB Capture SDI Gen 2: select SDI. USB Capture DVI Plus: select HDMI. USB Capture AIO: select Digital if you use DVI or SDI interface; select Analog if you use DB9 interface. USB Capture HDMI Gen 2: select HDMI. 3Add Microphone audio input device Under Sources, click the plus sign, and then click Audio Input Capture. In the Create/Select Source dialog box, select Create new, and then enter the name of the audio input device. In the Properties dialog box, select Mic or Line In. 4Obtain the RTMP address and stream name (stream key) on the live streaming platform 5Set up the streaming output In the main OBS Studio window, click Settings to open the Settings dialog box. Click the Stream tab, and then set the properties of the streaming output as follows: Stream Type: select Custom Stream Sever. URL: enter the RTMP address. Stream key 6Start and stop streaming In the main OBS Studio window, click Start Streaming. When the streaming is complete, click Stop Streaming. Relevant Video: How to use OBS Studio to record and stream along with Magewell capture devices Relevant Video: How to capture the computer's screen display using the Magewell USB Capture HDMI Plus and OBS Relevant Topic: Use Magewell capture device and OBS to record video