How to connect USB Capture (Plus) device to the USB Type C socket of the computer

Scenario Some computers, especially laptops, are only equipped with USB Type C sockets, but no USB Type A socket. As USB Capture (Plus) devices use Type A interface, they can’t be directly connected to such a computer. Additional accessory needed A high-quality USB 3.0 to USB Type C adapter. Method Find the original Magewell USB Type A cable, which has been included with the capture device. Connect the cable to the capture device and the USB 3.0 interface of the adapter. Then connect the USB Type C interface of the adapter to the Type C socket of the computer. The USB 3.0 to Type C converting cable as is shown below cannot be used. Because the included USB cable is specially customized and can’t be replaced by the common ones on the market. If a cable other than the original one is used, it might lead to capture problem or even damage the capture device. When connected via USB Type C, the capture device can still transfer data at USB 3.0 speed.

Use Pro Capture card to capture video at 2560x1440p144

Scenario Some monitors have a resolution and refresh rate of 2560x1440p 144Hz. This article offers gamers who use such monitor a solution for live streaming or recording. Devices A computer for streaming/recording A monitor that supports 2560x1440p 144Hz An EDID bin file that provided by Magewell ( Click here to download) One Pro Capture HDMI 4K Plus, Pro Capture HDMI 4K Plus LT or Pro Capture AIO 4K Plus Solution Ⅰ Hardware requirement: the computer graphics card can at least simultaneously output two channels of HDMI signals 1. Connect devices Connect the capture device with the streaming computer via an USB cable; connect the output of the graphics card with the capture device and monitor respectively via HDMI cables. 2. Set the display properties In the graphics card control panel, set the resolution to 2560x1440 and refresh rate to 144 Hz. 3. Set the display mode of multiple monitors In the system display settings, enable the duplicate/mirror display mode of multiple monitors. The following figures shows the display settings on Windows, MacOS, and Ubuntu respectively. Windows MacOS Ubuntu 4. Configure the capture device Use the drive panel of the capture device to import the EDID provided by Magewell. Relevant Topic: Use the driver panel of capture card to edit EDID Solution Ⅱ Hardware limitation: the computer graphics card can only output one channel of HDMI signals; Pro Capture HDMI 4K Plus LT must be used 1. Connect devices Connect the capture device with the streaming computer via the PCIe interface; connect the output of the graphics card with the input of the capture device via an HDMI cable; connect the LOOP THRU interface of the capture device with the monitor via an HDMI cable. 2. Set the display properties In the graphics card control panel, set the resolution to 2560x1440 and refresh rate to 144 Hz. 3. Configure the capture device Use the drive panel of the capture device to import the EDID provided by Magewell. Relevant Topic: Use the driver panel of capture card to edit EDID

Use USB Capture HDMI 4K Plus to capture video at 2560x1440p144

Scenario Some monitors have a resolution and refresh rate of 2560x1440p 144Hz. This article offers gamers who use such monitor a solution for live streaming or recording. Devices A computer for streaming/recording A monitor that supports 2560x1440p 144Hz An EDID bin file that provided by Magewell ( Click here to download) One USB Capture HDMI 4K Plus Solution Ⅰ Hardware requirement: the computer graphics card can at least simultaneously output two channels of HDMI signals 1. Connect devices Connect the capture device with the streaming computer and make sure the device works. Connect the output of the graphics card to the capture device and monitor respectively via HDMI cables. 2. Set the display properties In the graphics card control panel, set the resolution to 2560x1440 and refresh rate to 144 Hz. 3. Set the display mode of multiple monitors In the system display settings, enable the duplicate/mirror display mode of multiple monitors. The following figures shows the display settings on Windows, MacOS, and Ubuntu respectively. Windows MacOS Ubuntu 4. Configure the capture device Use USB Capture Utility V3 to import the EDID provided by Magewell. Relevant Topic: Use USB Capture Utility V3 to edit EDID Solution Ⅱ Hardware limitation：the computer graphics card can only output one channel of HDMI signals 1. Connect devices Connect the capture device with the streaming computer via an USB cable; connect the output of the graphics card with the input of the capture device via an HDMI cable; connect the LOOP THRU interface of the capture device with the monitor via an HDMI cable. 2. Set the display properties In the graphics card control panel, set the resolution to 2560x1440 and refresh rate to 144 Hz. 3. Configure the capture device Use USB Capture Utility V3 to import the EDID provided by Magewell. Relevant Topic: Use USB Capture Utility V3 to edit EDID

Use USB Capture DVI Plus to capture composite (CVBS) video

USB Capture DVI Plus can capture analogue composite (CVBS) video without audio via a DVI-I to HDMI + Component breakout cable and capture analogue audio via the Line In interface. 1Connect devices Connect the included DVI-I to HDMI + Component breakout cable to the DVI interface of USB Capture DVI Plus. Connect the yellow composite cable to the green input socket of the breakout cable. Connect USB Capture DVI Plus to the computer. Connect the analogue audio to the Line In interface of USB Capture DVI Plus. 2Configure the capture device Make sure that the firmware version is 2.5.6447 or above. In the Input tab page of USB Capture Utility V3, clear the Auto Scan check box of Video Input, and then select Composite input 0 in the Video Input drop-down menu. Composite video cannot be automatically detected by USB Capture DVI Plus because it shares the same connection as is used for component video, and the two kinds of video are too similar in format. So you have to manually select the video input.

How to check the hardware version of Magewell product

Pro Capture Family, Eco Capture Family Method Ⅰ: Through device appearance The hardware version is printed on the PCB board. The format is REV-X(letter)X(number). For example, REV-A1. Method Ⅱ: Through driver panel (for Windows) Call the driver panel of capture card. Enter the Info tab page to view the Hardware version. Method Ⅲ: Through command line (for Linux) Run the following command in the Terminal to view the device information. For Pro Capture card, run: mwcap-info -i For Eco Capture card, run: mweco-info -i Under Device, view the Hardware version. USB Capture (Plus) Family Method Ⅰ: Through device appearance Check for the product serial number (S/N) at the back of your capture device. The first letter of the serial number stands for the hardware version. Method Ⅱ: Through USB Capture Utility Open USB Capture Utility V3. Enter the Info tab page to view the Hardware version. Pro Convert Family Log in Pro Convert Web UI. Enter the Dashboard tab page, and then view the Hardware version under the Pro Convert category.

Captured video is narrowed and can't be sent to the other side when I use Pro Capture card in Skype/Skype for Business/Microsoft Teams

If your captured video is narrowed on the preview screen and can't be sent to the other side when you're using the Pro Capture card to make video call, please follow these steps to solve the problem: 1Modify the registry of the capture device Run "regedit" on Windows to open the Registry Editor. Move to Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ProCapture\Pro Capture Card Name\Board X, Channel X. Double-click DimensionList and fill Value data with 0. * Skip Step 3 when using Skype for Business or Microsoft Teams. Double-click MaxOutWidth, select the Decimal base and then fill Value data with the width of the resolution you want. Double-click MaxOutHeight, select the Decimal base and then fill Value data with the height of the resolution you want. The resolution must not be set higher than 1920x1080 for normal transmission. 2Reboot the capture device In Device Manager, expand Sound, video and game controllers. Locate and right-click the Magewell capture device, and then select Disable device from the context menu. Right-click the capture device again, and then select Enable device from the context menu.

"No protocol specified" error occurs when I run USB Capture Utility on Ubuntu 17.10

In the terminal of Ubuntu 17.10, the following error messages are listed after running sudo usbcaptureutility: No protocol specified QXcbConnection: Could not connect to display :0 Aborted You need to switch to Ubuntu on Xorg to solve the "No protocol specified" error.

Turn on the SmartEDID feature of Pro Capture HDMI 4K Plus LT by editing the register key

Run "regedit" on Windows to open the Registry Editor. Move to Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ProCapture\Pro Capture Card Name\Board X, Channel X. Double-click EDIDMode, select the Hexadecimal base and then fill Value data with one of the listed values you want: 1: Turn off SmartEDID. 2: Keep last: keeps to use the same EDID as used for the last time. 4: Add audio: the video source won't output audio when the LOOP THRU interface connects with a monitor that doesn’t support audio input (such as monitors only with DVI or VGA interfaces). In this case, you need to turn on the "Add audio" feature to enforce the source to output audio. 8: Limit pixel clock: if the pixel value of loop-through device goes out of the range that the capture device permits, the capture device will lower the pixel value to ensure successful capture. C: Turn on the "Add audio" and "Limit pixel clock" feature at the same time.

How to connect XI100DUSB-HDMI device with USB Capture Utility V3

This method applies only to the silver XI100DUSB device as shown below. Steps Download the firmware update package "1.x to 2.6.8469". Connect the XI100DUSB-HDMI device to the USB 2.0 interface on the computer, and then run the firmware upgrade program on a Windows system. When the upgrade is completed, close the firmware upgrade program and reconnect the capture device. Run USB Capture Utility V3 and the capture device will be recognized as a USB Capture Gen 1 device that can use all functions normally. Relevant Video: How to make XI100DUSB-HDMI compatible with USB Capture Utility V3

Use Pro Capture card to capture compressed audio

Scenario Pro Capture cards doesn't offer the access to capturing compressed audio by default. But users can realize this function by modifying the EDID of the capture card. Solution Get the default EDID of the capture card In your video capture software, select a channel of the Pro Capture card as the video input device, then call the driver panel of capture card. In the HDMI tab of the driver panel, click Save in the EDID section to save the EDID file of the specified channel to local storage. If you want to export EDID files for other channels, repeat steps i and step ii. Modify the EDID of the capture card Open the default EDID file in the software AW EDID Editor. In the Instanciated blocks section in the bottom left area of the CEA Extension tab, select the Audio to open the Audio descriptors page. In the "Audio descriptors" page, click the "+" button to add an audio descriptor tab. (As shown in the figure below, the new tab's name is n°3.) Set the values you need in the audio descriptor tab. In this example, the following parameters are set: Format: AC-3 Number of Channels: 6 Supported Sampling Frequencies: 32, 44, 48, 88, 96, 176, 192 kHz Maximum Bit Rate: 640 KHz If you need to add other audio formats, repeat step iv and step v. Save the modified EDID file. Import new EDID into the capture card In your video capture software, select a channel of the Pro Capture card as the video input device, then call the driver panel of capture card. In the HDMI tab of the driver panel, click Load in the EDID section to import the new EDID file to the specified channel. If you want to import the new EDID file into other channels, repeat step i and step ii.