Knowledge Base Result
About 181 results
How to reduce the power consumption of Pro Capture cards
We use Xilinx chips to achieve better performance, so the power consumption is higher. If you want to reduce power consumption, you can go to Download Center > Product Family, select Pro Capture, and then download and install the low power consumption version firmware. This firmware can be applied to Pro Capture Dual HDMI, Pro Capture Dual SDI, Pro Capture Mini HDMI and Pro Capture Mini SDI. We must remind you that the performance and function of low power consumption firmware are both reduced compared with that of the high performance firmware. Relevant Topic: Differences between the low consumption version and high performance version of Pro Capture Family Firmware
Article ID: 001020018 Pro Capture > Get Started
Differences between the low consumption version and high performance version of Pro Capture Family Firmware
The video processing capability of the low consumption firmware is half that of the high performance firmware. For high performance firmware, there are two video processing pipelines with ~ 180 MP/s processing bandwidth for each one. For low consumption firmware, there is only one video processing pipeline with ~ 180 MP/s processing bandwidth. It only supports capturing two video streams (1920x1080 + 960x540) at the same time. The low consumption firmware doesn't support OSD. OSD: Overlay pictures, logos or subtitles on the video. The memory bandwidth of the low consumption firmware decrease to 16 bit.
Article ID: 001020019 Pro Capture > Get Started
Are Magewell capture devices hardware compression cards or software compression cards?
Magewell capture devices are software compression cards. What is software compression card? The video is captured by hardware and compressed by software. What is hardware compression card? The video is captured and compressed both by hardware.
Article ID: 001020025 USB Capture Pro Capture USB Capture Plus Eco Capture Gen 1 > Get Started
For video that has a sync frequency of 15kHz/50Hz and two output sync modes (RGsB and RGBHV), which capture devices support them?
The following capture cards can support the signal: Pro Capture DVI, Pro Capture Dual DVI , Pro Capture AIO USB Capture AIO , USB Capture DVI Plus
Article ID: 001020026 USB Capture Pro Capture USB Capture Plus > Get Started
Use the driver panel of capture card to edit EDID
1 Call the driver panel of capture card 2Save EDID to local storage In the HDMI tab page of the driver panel, click Save under EDID to save the original EDID to local storage. 3Use a third-party software to modify EDID Here's how to change the resolution in EDID by using AW EDID Editor as an example: In the File menu, click Open and select the original EDID file. Select standard data: in the Standard Data tab page, select resolutions in the Established Timings section. Customize data: in the Detailed Data tab page, select Preferred Timing Block in the drop-down menu under Block. Then click CVT 1.2 Wizard, enter the resolution and the frame rate in the appeared window, and click OK. In the File menu, click Save to save the current EDID file. 4Import EDID to the capture device In the HDMI tab page of the driver panel, click Load to import the modified EDID into the capture device.
Article ID: 001030010 Pro Capture Eco Capture > Settings
Use the driver panel of capture card to de-interlace
Call the driver panel of capture card. In the Video tab page, click the Capture tab, and then click the Deinterlace drop-down menu. There are four modes that you can choose from: Weave (No de-interlacing) Blend top & bottom field Top field only Bottom field only We recommend that you use the Blend top & bottom field mode. It is implemented by hardware and doesn't take up CPU.
Article ID: 001030024 Pro Capture Eco Capture > Settings
Blue screen appears immediately after firmware installation
When a single-channel card is installed on motherboards of some models, loading the firmware directly will cause system errors if the computer is not restarted after firmware upgrade. To solve the problem, follow these steps to upgrade firmware: In the Firmware Upgrade dialog box, click to clear the Reload firmware after upgrade check box. Upgrade the firmware. Restart the computer.
Article ID: 001050005 Pro Capture > Troubleshooting
Fan speed of Dell sever becomes very high after a capture card is installed
It's a normal phenomenon that the fan speed of Dell sever will be accelerated after a high-power-consumption PCIe card is installed.
Article ID: 001050022 Pro Capture > Troubleshooting
System slows down and finally crashes during driver installation
The problem is usually caused by the incompatibility of the interchange chip of the multi-channel capture card with your computer's motherboard. Follow these steps to update the BIOS: 1Uninstall the capture card In Device Manager, expand Sound, video, and game controllers, locate and right-click the Magewell capture card, and then select Uninstall device from the context menu. Remove the capture card from the computer. 2Upgrade BIOS Go to the official website to download the latest BIOS upgrade program. Then update BIOS according to the official instruction. 3Install the capture card Shutdown the computer, insert the capture card and then start the computer. Power off your computer before removing or mounting the PCIe capture card.
Article ID: 001050028 Pro Capture > Troubleshooting
Are USB capture (Plus) devices compatible with PS4 Pro?
Yes. Please make sure that the HDCP and HDR functions are turned off before capturing signals, otherwise the capture device can't work properly. To turn off HDCP and HDR in PS4-Pro HDCP: go to "Settings > System > Enable HDCP" to turn off the HDCP function. HDR: go to "Settings > Sound and Screen > Video Output Settings > HDR" to turn off the HDR function. Relevant Video: How to capture a 4Kp60 gameplay from the PS4 Pro using USB Capture HDMI Plus along with OBS
Article ID: 002020007 USB Capture USB Capture Plus > Get Started