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Compatibility issues between the Pro Capture card and Media Foundation interface

Article ID: 101050034 Pro Capture Family

Pro Capture cards that support CC (Closed Caption) function have compatibility issues with the Media Foundation interface.

This problem can be solved by disabling CC. Steps are as follows:

  1. Install Pro Capture driver (version 4060 or above).
  2. Open the Registry Editor, and then open the path: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ProCapture\$(CARD_NAME)\Board X, Channel Y.
  3. Set the value of EnableCC to 0.
  4. Restart the computer.

Has your problem been solved?