Knowledge Base Result
About 195 results
How to adjust volume when using USB Capture and USB Capture Plus for capturing
The volume adjustment procedure for USB Capture and USB Capture Plus family is basically the same, and the interface may change according to different product and version. 1Set the default playback device In the System Settings dialog box, click Sound to open the Sound dialog box. In the Output tab page of the Sound dialog box, select Headphones. 2Adjust volume in USB Capture Utility V3 Adjust the volume of each PLAYBACK audio in the Volume tab page Adjust the volume of each RECORD audio in the Volume tab page
Article ID: 302030038 USB Capture USB Capture Plus > Settings
How to check the revision of Pro Capture Dual SDI
You can find the revision number on the Pro Capture Dual SDI, as shown in the following figures. Different revisions have different dimensions. 1. Revision C1 Dimension: 116.2 mm x 64.4 mm 2. Revision C2 Dimension: 117.8 mm x 64.4 mm 3. Revision C3 Dimension: 117.8 mm x 64.4 mm
Article ID: 001020032 Pro Capture > Get Started
How to set Quad Link 3G SDI signal mode of Pro Capture SDI 4K Plus
It supports diver 4168 and later. Run "regedit" on Windows to open the Registry Editor. Move to Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ProCapture\Pro Capture Card Name\Board X, Channel X. Create a new DWORD key named “QuadSDIConvMode”. The optional value are: 0 - auto detect, 1 - fix to 2SI mode, 2 -fix to SQD mode. Reboot the PC to make the change take effect.
Article ID: 001050032 Pro Capture > Troubleshooting
How to use USB Capture HDMI Gen 2 and USB Capture HDMI Plus in Zoom Rooms
Magewell USB Capture HDMI Gen 2 and USB Capture HDMI Plus external capture devices have been certified for use with Zoom Rooms. To use either of these products in conjunction with Zoom Rooms, please follow the below steps: Connect your video source to a USB Capture HDMI Gen 2 or USB Capture HDMI Plus device, and connect the Magewell device to the Zoom Rooms computer via USB. Zoom Rooms will recognize the Magewell unit as a Content Sharing device and will begin sharing video and audio content. Magewell USB Capture devices support plug and play. Once you connect the device to the computer, you can use it without installing any drive. When you open the Zoom Room Controller, you can find the Magewell unit in the camera device list. If you cannot find it, please refer to Can't find Magewell capture device in Zoom Rooms.
Article ID: 0000020001 USB Capture USB Capture Plus > Get Started
Can't find Magewell capture device in Zoom Rooms
Windows In the Windows OS, right click , and select Device Manager. Then you can check whether the Magewell unit is in the Camera list. Not found: Check whether you have used the cable provided by Magewell, or you can connect to another USB port. Found: Check the privacy settings. Please refer to the 3rd section in Can't use or find Magewell capture device on Windows. macOS In the macOS, click Apple icon > About This Mac > System Report. Then you can check whether the Magewell unit is in the Camera list. Not found: 1. Check whether you have used the cable provided by Magewell. 2. Connect to another USB port. 3. If you have changed the color space with USB Capture Utility V3, refer to Video capture software can't find video capture device after changing the color format in USB Capture Utility V3 (Mac). Found: Check the privacy settings. Please refer to the 3rd section in Can't use or find Magewell capture device on MacOS.
Article ID: 0000050001 USB Capture USB Capture Plus > Troubleshooting
How to connect Eco Capture 12G SDI 4K Plus M.2 and BNC connectors
Mate one plug of the 3G double-ended cable assembly marked with 3G to the BNC connector marked with 3G, and mate the other plug to the PCB receptacle marked with 3G. Mate one plug of the 12G double-ended cable assembly marked with 12G to the BNC connector marked with 12G , and mate the other plug to the PCB receptacle marked with 12G. Note: When mating, align the mating axes between the receptacle and plug, and insert the plug downward and perpendicular into the receptacle. Do not insert the plug at a slanted angle.
Article ID: 0003020002 Eco Capture > Get Started