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USB Capture HDMI 4K Pro Supported Resolutions and Frame Rates (mac OS)

The USB Capture HDMI 4K Pro is capable of capturing 4K video at 60 frames per second with 4:4:4 color fidelity. However, the maximum combinations of resolution, frame rate, color subsampling and bit depth that you can achieve will depend on your host system's USB interface and operating system.  A 20Gbps USB 3.2 Gen 2x2 interface is required for maximum performance but is not available on Mac systems.   While recent Mac systems include a Thunderbolt 4 port capable of 40Gbps, these ports are not backwards-compatible to USB3.2 Gen 2x2 at 20Gbps. USB throughput on these systems will be limited to 10Gbps or 5Gbps depending on the specific model and operating system version.   The below table outlines the combinations of resolution, frame rate, color format and chroma sampling that can be captured with the USB Capture HDMI 4K Pro on macOS, depending on the host system's USB throughput capabilities (10Gbps or 5Gbps).   Systems running Windows or Linux operating systems will have different performance capabilities. For details of USB Capture HDMI 4K Pro capabilities on these systems, please see this article: USB Capture HDMI 4K Pro Supported Resolutions and Frame Rates (Windows & Linux) - Magewell   Color format ChromaSampling Bit Depth Resolution  Frame rate USB3.2 Gen 2x1, USB 3.1 Gen 2 (10Gbps) USB3.2 Gen 1x1, USB 3.1 Gen 1, USB 3.0 (5Gbps) YUY2 4:2:2 8-bit 4096x2160 30 25 3840x2160 50 25 2560x1440 100 50 1920x1080 200 100 1280x720 240 200 NV12 4:2:0 8-bit 4096x2160 60 30 3840x2160 60 30 2560x1440 150 70 1920x1080 240 120 1280x720 240 240 UYVY 4:2:2 8-bit 4096x2160 30 25 3840x2160 50 25 2560x1440 100 50 1920x1080 200 100 1280x720 240 200   We are in the process of validating additional resolution and frame rate combinations, and will update this article as more information is available.

Article ID: 0002020001 USB Capture  > Get Started

USB Capture > Get Started

USB Capture HDMI 4K Pro Supported Resolutions and Frame Rates (Windows & Linux)

The USB Capture HDMI 4K Pro is capable of capturing 4K video at 60 frames per second with 4:4:4 color fidelity. However, the maximum combinations of resolution, frame rate, color subsampling and bit depth that you can achieve will depend on your host system's USB interface and operating system. A 20Gbps USB 3.2 Gen 2x2 interface is required for maximum performance.   The below table outlines the combinations of resolution, frame rate, color format and chroma sampling that can be captured with the USB Capture HDMI 4K Pro on Windows and Linux operating systems, depending on the host system's USB interface capabilities (20Gbps, 10Gbps or 5Gbps).   Systems running macOS will have different performance capabilities. For details of USB Capture HDMI 4K Pro capabilities on Mac systems, please see this article: USB Capture HDMI 4K Pro Supported Resolutions and Frame Rates (mac OS) - Magewell   Color format ChromaSampling Bit Depth Resolution  Frame rate USB3.2 Gen2x2, USB3.2 (20Gbps) USB3.2 Gen 2x1, USB 3.1 Gen 2 (10Gbps) USB3.2 Gen 1x1, USB 3.1 Gen 1, USB 3.0 (5Gbps) YUY2 4:2:2 8-bit 4096x2160 110 60 N/A 3840x2160 120 60 N/A 2560x1440 240 140 60 1920x1080 240 240 100 1280x720 240 240 240 NV12 4:2:0 8-bit 4096x2160 120 80 30 3840x2160 160 80 30 2560x1440 240 190 60 1920x1080 240 240 150 1280x720 240 240 240 RGB32 4:4:4:4 8-bit 4096x2160 50 30 N/A 3840x2160 60 30 N/A 2560x1440 120 60 30 1920x1080 240 120 50 1280x720 240 240 120 UYVY 4:2:2 8-bit 4096x2160 110 60 N/A 3840x2160 120 60 N/A 2560x1440 240 120 60 1920x1080 240 240 100 1280x720 240 240 240 RGB24 4:4:4 8-bit 4096x2160 60 30 N/A 3840x2160 60 30 N/A 2560x1440 120 60 30 1920x1080 240 120 60 1280x720 240 240 150 I420 4:2:0 8-bit 4096x2160 120 60 30 3840x2160 120 60 30 2560x1440 240 120 60 1920x1080 240 240 150 1280x720 240 240 240 P010 4:2:0 10-bit 4096x2160 60 30 N/A 3840x2160 60 30 N/A 2560x1440 120 60 30 1920x1080 240 120 60 1280x720 240 240 150 Y210 4:2:2 10-bit 4096x2160 50 30 N/A 3840x2160 60 30 N/A 2560x1440 120 60 30 1920x1080 240 120 50 1280x720 240 240 120   We are in the process of validating additional resolution and frame rate combinations, and will update this article as more information is available.

Article ID: 0002020002 USB Capture  > Get Started

USB Capture > Get Started

How to stream to Instagram Live from Director

Instagram has revealed that Instagram Live Producer is now accessible to all professional accounts. This entails that stream keys for Instagram live sessions are being made available to every creator with a professional Instagram profile. Users can now leverage Instagram Live Producer to broadcast using a custom RTMP stream.   To stream with Instagram Live Producer from Director device, you can follow the steps below. 1. Log in to Instagram.com from a desktop browser and set your account to a professional account. 1) Open the Instagram app and head to your profile. 2) Click on the hamburger menu (three horizontal lines) on the upper-right portion of the screen. 3) Click Settings and Privacy. 4) Scroll to the “For professionals” section and click Account Type And Tools. 5) Click Switch To Professional Account and then tap Continue to proceed with the conversion process. 6) Select the category that best describes your brand. 7) Choose whether you want a business account or a creator account.  2. From your Instagram home page, click Create, then choose Live Video. 3. Set the title for your stream and set your stream to Public. 4. Click Next, and you will be brought to a screen with your Stream URL and Stream key.  Note: Do NOT close this popup or browser window. 5. Log into the Director Web UI, referring to How to log into the Web UI of Director device. And then go to the Stream page and follow the steps below. 1) Click Configure behind RTMP Server, or click Add Server and choose RTMP. 2) Set the following items: Name: enter an alias name for your convenience of multi-item management. Encode: select an encode scheme.  URL: enter the Stream URL you got in Step 4. Stream Key: enter the Stream key you got in Step 4. Quick Stream: optional. When it is enabled, you can start streaming quickly on the device screen. Network: You can set the network priority for streaming. Test: click to test whether the previous configurations are working properly. 3) Save the configuration. 4) On the Stream page, click Connect next to the configured RTMP server in step 5 to start streaming. 6. Return to Instagram, and you can view your stream in the preview box.  Keep this window open as your Instagram browser view is where you can view and interact with your Instagram chat and get notifications when viewers join your stream. 7. Click Go Live in the upper right corner, and now you're now live on Instagram from Director device. Note: Your stream key will reset with every stream, so you'll need to insert a new stream key each time you go live.   You can also stream to Instagram Live on the Director device or via the Director Utility App.      

Article ID: 0008020007 Director  > Get Started

Director > Get Started

How to use DJI SDR Transmission on Director Mini

The combination of Director Mini with the DJI SDR Transmission equipment provides a one-stop solution for video creators, achieving seamless integration of receiving, monitoring, recording, and streaming, significantly enhancing the flexibility and efficiency of video production, especially in complex environments. Video creators can enjoy a more efficient and stable video production experience. Whether in open spaces or urban environments, the device ensures high-quality transmission of video signals, providing strong technical support for video creation. Connecting Devices Connect the Video Source: Connect the DJI SDR transmitter to your video source (such as a camera, camcorder), ensuring a stable and lossless signal connection between the source and the transmitter. Create a Scene: On the Director Mini, create a new scene and select the HDMI source, such as HDMI 1. Connect the Receiver: Connect the HDMI port of the DJI SDR receiver to the HDMI 1 port of the Director Mini.  Real-time Monitoring and Operations: After the connection is made, the video source is immediately displayed on the Director Mini. At this point, you can perform real-time editing, recording, or streaming. Additionally, through the small screen on DJI SDR Transmission devices, you can monitor real-time signal strength, transmission rate, and other key information to ensure transmission quality.   Test Results Performance in Unobstructed Environments In an open environment without obstructions, such as urban roads, the DJI SDR transmission equipment maintains stable video signal transmission within a range of 200 meters.  Performance in Obstructed Environments In environments with obstructions, such as urban areas with tall buildings, the DJI SDR transmission equipment guarantees stable video signal transmission within a range of 100 meters.

Article ID: 0008020009 Director  > Get Started

Director > Get Started

How to use DJI OSMO Pocket 3 on Director Mini

With Director Mini paired with the DJI Osmo Pocket 3, you can shoot high-definition videos on the go and perform real-time editing, replay, recording, and streaming, enabling free video creation.      Connecting the Osmo Pocket 3 and Director Mini via a USB-C cable 1. Connect the USB-C port of Osmo Pocket 3 to the USB-A or USB-C port of Director Mini. 2. Create a scene on Director Mini and select a Webcam source, such as WEBCAM1. 3. Rotate the screen of Osmo Pocket 3 to start capturing footage. Wait for the webcam to be ready, and the video should appear on Director Mini at this point. 4. Now, you can use Osmo Pocket 3 to shoot videos, and start editing, recording or streaming on Director Mini.   Connecting the Osmo Pocket 3 and Director Mini via RTMP Create a RTMP Push scene on the Director Mini, remembering the streaming address at the bottom of the page when you create it. Open the DJI Mimo app, and ensure it has connected with your Osmo Pocket 3. Slide the bottom menu to "LIVESTREAM". Select RTMP, and tap "Start Livestreaming Settings". The app starts preparing to livestream. Wait for about 15 seconds and stay on app screen. Connect the Osmo Pocket 3 to the same network as the Director Mini in "Camera Network Status". Enter the RTMP streaming address from the first step. Slide the phone page for more settings. Tap "Start Livestream" and wait a few moments for the footage captured by your Osmo Pocket 3 to appear on your Director Mini. At this point, you can use your Osmo Pocket 3 to shoot videos, and start editing, recording or streaming on Director Mini.  

Article ID: 0008020010 Director  > Get Started

Director > Get Started

How to use Magewell Director Plugin for Stream Deck

Since Sep 2024, Magewell has released the official plugin for Stream Deck, Magewell Director Plugin. It is designed to enhance production workflows by enabling seamless control of Director devices through Stream Deck, making the process significantly easier and more efficient. Supported Magewell devices: Director Mini(Firmware V3.0 and above) Director One(Firmware V3.0 and above)   Before using the plugin, you may need to prepare a few things. A Stream Deck device. The plugin currently supports the following Stream Deck models: STREAMDECK NEO STREAMDECK STREAMDECK + STREAMDECK XL STREAMDECK MINI Go to Downloads | Elgato to download the Stream Deck based on your OS, Mac or Windows, and install it on your computer. Go to Stream Deck Plugins | Elgato Marketplace to get the Magewell Director plugin to your account.  Your computer and the Director device should be in the same LAN.    Now let's start. Plug a Stream Deck device to your computer. Open the Stream Deck app, you will find the plugin on the right.If you haven't got the plugin from the marketplace, you can download it here, and then double-click the downloaded file. It will be automatically installed. (Optional) If your Stream Deck device has dials, such as Stream Deck +, select the Stream Deck + in the upper left corner, and click "Keys" or "Dials" in the upper right corner to switch functions supporting Keys and Dials. On the Stream Deck app, drag a function to one box. Click "Input IP Address". Input the IP address of your Director device, and click "Connect". You can view the IP address of Director device in Control Center by swiping down from the top of the screen.   Click the arrow of the dropdown box of "Function", and select a function. Some functions need more selections or settings, please follow the on-screen guide. You can enter a Title if needed. Drag more functions to the boxes left to customize your profile. Use keys and dials on the Stream Deck device to perform the functions.   Example 1: Set to switch to the scene named as HDMI 1 Drag and drop "Scene" to one box. Click the arrow of the dropdown box of "Function", and select "Switch to the specific scene". Click the arrow of the dropdown box of "Scene name", and select "HDMI 1". Press the key on your Stream Deck device to switch to the "HDMI 1" scene.   Example 2: Use a dial to adjust video progress. Go to the Dials tab. Drag and drop "Video" to a circle box. Rotate the dial on your Stream Deck device to adjust video progress.   For more information, please go to Online Help of Magewell Director Plugin.  

Article ID: 0008020011 Director  > Get Started

Director > Get Started

What to do when an NDI source jitters

If the image of an NDI source jitters, try the following steps: Check Network Stability: Ensure you’re on a stable network. If unstable, switch to a reliable connection. Adjust URL Settings in Scene Editor: Increase Buffer Duration. Change Transport Mode from UDP to TCP or RUDP. Enable Ignore video PTS.

Article ID: 0008050004 Director  > Troubleshooting

Director > Troubleshooting

Capturing RGB Format Video with Magewell USB Capture Dongles

In addition to capturing common video formats such as YUY2 and NV12, Magewell USB Capture dongles support capturing video in RGB formats. By comparison to other formats, RGB24 and RGB32 can better preserve color fidelity, particularly from signal sources such as computers that are natively RGB. Follow the steps below to use Magewell USB Capture dongles to capture RGB format video. From the Support > Downloads section of the Magewell website, select USB Capture, click the Tools tab and download the USB Capture Utility software (hereafter referred to as the "Utility") for your particular operating system (Windows/Linux/Mac). Install the Utility software on your computer, and connect your USB Capture dongle to the computer via a USB cable. Run the Utility software, then click Advanced. Select the Color Format tab. The left column will show the color spaces currently supported by the dongle (YUY2 in the example below). Click to select RGB24 on the right, then click "<" to move it to the list on the left. The dongle can now support capturing in the RGB24 video format. Similarly, move RGB32 to the left list as shown in the subsequent Once you are done, click Save to Device. Now restart the dongle by unplugging then reconnecting the USB cable connecting the dongle to the computer. Software that supports the RGB color space can now capture it through your dongle. For example, in the OBS software, you can select RGB as the video format for capture.

Article ID: 0000020004 USB Capture USB Capture Plus  > Get Started

USB Capture | USB Capture Plus > Get Started

Streaming into Microsoft Teams Live Events with Ultra Encode AIO

Microsoft has validated Magewell's Ultra Encode AIO advanced live media encoder for live streaming in Microsoft Teams Live Events. The workflow for producing a Teams Live Event with Ultra Encode AIO uses the RTMP protocol to deliver a stream to Microsoft Teams. Follow the steps below to configure Ultra Encode AIO to stream into Microsoft Teams. Open the Microsoft Teams client and navigate to the Calendar. At the top right of the interface, select Live event from the New Meeting drop-down menu. Add the meeting title, date and time information, and other details. Then click Next. In the New Live Event page, select Teams Encoder under the "How will you produce your live event?" heading. Set other Event options as desired, then click Schedule. Under RTMP In details, click Get RTMP link and Get RTMP key to copy the URL and key. Log into the web GUI of the Ultra Encode AIO unit through a web browser. Click the Live tab in the top navigation, then click to add a server. In the pop-up panel, choose to stream to RTMP.   Paste the RTMP link into the URL field, paste the RTMP key into the Stream key field, and click Save. Back in the Live interface page of the Ultra Encode AIO web GUI, turn on the DESTINATIONS switch, as well as the switch for the new server configuration you added. Go back to Microsoft Teams, and click Join live event. In the Teams Producer window, after a few seconds, the encoder's RTMP feed will appear in the Presenters. Click on the RTMP feed in the Presenters area to place it into the queue on the left side.Once you're satisfied with the feed, select Send Live. The feed will then also appear on the right side of the Producer window (the Live event window). Then select Start to begin the stream.

Article ID: 0012020001 Ultra Encode  > Get Started

Ultra Encode > Get Started

Using Ultra Encode AIO to Stream to the Wowza Video Platform

Wowza Video is a comprehensive, integrated video platform designed for business-critical applications. Performing streaming broadcasts through Wowza Video using the platform’s API requires authentication through secure access tokens. Magewell now offers direct integration with the Wowza Video platform. Starting with firmware version 2.2.98, Magewell's Ultra Encode AIO advanced live media encoder now offers direct integration with the Wowza Video platform. The resulting combination forms seamless and easy-to-deploy streaming workflows from encoding all the way through to delivery over Wowza's global content delivery network (CDN). The following steps explain how to configure Ultra Encode AIO to stream to the Wowza Video platform. Log into the Wowza platform. Click your account name in the top right corner of the interface, and select "Account Settings" from the menu. The account settings page includes an alert box titled "Wowza API Authentication is Changing". Note that while this may change in the future, as of this writing it is the only direct way to access the required settings. Click the "Token Management" link within this box. Click "Add New Personal Token". Specify your preferred token name (it can be any text) in the Token Name input box ("magewell123" is used in this example), then click "Create Personal Token". The system will automatically generate an Access Token. Click the copy icon to the right of the token to copy it to your system's clipboard. Log into the web GUI of the Ultra Encode AIO unit. Click the "Encode" tab, in the "AUDIO STREAM" column, click "Audio Stream1", select "2 Channels" in the "Channel count", and click "Apply". (By default the Wowza Video platform will be expecting two-channel stereo audio). Click the "Live" tab in the top navigation, then click to add a server. In the pop-up panel, you can choose to stream to Wowza over RTMP or SRT. We use the "Wowza over RTMP" option in this example. Give your new server configuration a name. Configure your stream (main or substream), audio stream (select Audio Stream 1 here) and network settings. Paste the Token you copied from the Wowza Video platform into the "Token" input box. Once you have entered the token, the "Publish settings" section will become available. Select an existing Wowza Video streaming channel in the "Publish settings" section, or create a new live stream. (In the example below, a new stream named "Magewell-Wowza Streaming" has been created). Choose your broadcast region, then click "Save". Back in the Live interface page, turn on the "DESTINATIONS" switch, as well as the switch for the new server configuration you added ("Wowza over RTMP" below). When you go back to the Wowza Video platform, you will be able to see a live stream of your newly-created Ultra Encode AIO output.  

Article ID: 0012020002 Ultra Encode  > Get Started

Ultra Encode > Get Started
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